Compliance Resource Center
The ORCC assists AFSA member companies deal with many of the compliance issues they face by developing industry resources and educational materials.
Vendor Management Brochure - December 2013
- Consumer Complaint Resource - February 2014
- Examination and Supervision Manual CFPB's guide as to how it will supervise and examine consumer financial service providers under its jurisdiction.
- Other CFPB Guidance Documents (e.g. bulletins, MOUs).
- Consumer Complaint Database CFPB's database listing complaints they receive from consumers about financial products and services. The site includes Consumer response team's annual reports.
- Supervisory Highlights - Spring 2014 Outlines the CFPB's recent developments in its enforcement and supervisory program. Supervisory Highlights - Summer 2013 Supervisory Highlights - Fall 2012
Other Federal Agencies