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Home > Compliance > Operations and Regulatory Compliance Committee
 
Committee Information
The purpose of the Operations and Regulatory Compliance Committee (ORCC) is to address the policies, guidance, enforcement actions and regulations issued by federal government and agencies that impact the association’s members.
 
This new AFSA committee assists member companies deal with compliance issues the industry faces by developing industry resources and educational materials.
 
ORCC Leadership

Chairman: Nathan Benson, Chief Executive Officer, Tidewater Finance Company.

Vice Chairman: Dan Soto, Chief Compliance Officer, Ally Financial Inc.  
 
ORCC Consumer Complaint Working Group Chair: Beth Decker, VW Credit
 
ORCC Business Partner Advisory Working Group Chair: John Short, Fortegra Financial
  
In-person Meetings and Conference Calls 
 
Meetings
ORCC members meet in-person three times per year during the following AFSA events:
  • Vehicle Finance Conference - Winter
  • Independents Conference - Spring
  • AFSA's Annual Meeting - Fall
The next in-person meeting will be held on Tuesday, April 8 in conjunction with AFSA's Independents Conference in Palm Springs. 
 
Conference Calls 
The ORCC holds monthly conference calls with finance company members, except when the committee meets in-person.
 
We hold quarterly calls with our Business Partner members. Please contact us for more information.

For more information about the ORCC, please contact staff liaison Alejandra Siles, Manager, Operations Compliance, at asiles@afsamail.org.
 

 

CFPB Documents

Other Federal Agencies:

Compliance Resource Center
The ORCC assists AFSA member companies deal with many of the compliance issues they face by developing industry resources and educational materials.
 AFSA Resources
Working Groups
When focused on a key initiative (e.g. customer complaints) the ORCC uses specialized working groups, which are established with ORCC members who have special training and experience in the area of review.

So far, the ORCC has established a “Consumer Complaint Working Group,” which focuses on developing resources for AFSA members to help them address consumer complaints.
 
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