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Under the theme "It's All About the Customer," AFSA's 9th Annual Marketing Forum will include sessions on Customer Relationship Management (CRM), Customer Issues Driving Legislative/Regulatory Developments and Getting in Touch with the Financial Services Customer. Among the speakers is Robert Littell, president of Littell Consulting, whose presentation will cover "NetWeaving: Building Meaningful Relationships One Connection at a Time." Held in conjunction with the Independents Conference, the Marketing Forum provides independents and suppliers the opportunity to participate in both meetings—saving time and money.

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The 21st Annual Independents Conference and Exposition will be held on March 24-27, 2004 at the Esmeralda Resort in Indian Wells, California. Timely, must-hear informative sessions will concentrate on the conference theme of Strategies for the 21st Century. AFSA is offering discounted fees for two or more registrants from the same company and discounts for Independent Section members as well. Pre-Conference Operations Workshops will be offered on March 24—plan to arrive early!

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AFSA to Host 4th Finance Industry Conference
for European Fixed Income Investors

AFSA will host the fourth Finance Industry Conference for European Fixed Income Investors on April 28-29, 2004 in Amsterdam. This will be another opportunity for European investors to learn the strategies and accomplishments of over a dozen leading finance companies during individual workshops in two days. Paul McCulley, Managing Director with PIMCO/Allianz, will give the keynote address.

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D.C will Host the Finance Industry Conference
for Fixed Income Investors

The Finance Industry Conference for Fixed Income Investors will be celebrating its 14th successful year on May 11-13, 2004 in Washington, D.C. Stan O'Neal, Chairman of the Board & CEO, Merrill Lynch & Co., Inc. is the keynote speaker. This unique conference will provide complete updates on strategies and operations of over 20 leading U.S. finance companies along with timely educational sessions aimed at the fixed income investor and networking opportunities.

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For More Information

To see a calendar of future AFSA meetings and events, please go to www.afsaonline.org/meetings. For other meetings information, please call the AFSA meetings department at (202) 296-5544 or check the AFSA Web site.