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Consumer Finance Industry
In terms of its level of customer service, would you say the consumer finance industry is:

Outstanding
Better than average
Average
Worse than average


Current Results

Part 2
In terms of your own company's level of customer service, would you say it is:

Outstanding
Better than average
Average
Worse than average


Current Results

Previous Polls
See results of previous polls.

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  January / February 2001
AFSA's Year 2000 (Cover Story)
From the creation of a new State Government Relations department to the implementation
of new voluntary industry standards, AFSA had one of its busiest years ever in 2000.
See related Cover Story in this issue of Credit.
Welcome to Credit, published by the American Financial Services Association and compiled by AFSA Contributing Staff. Credit is a companion site to www.afsaonline.org, the homepage of the American Financial Services Association (AFSA). During your visit to Credit, you can reach the AFSA homepage at any time by clicking the AFSA logo at the top left.

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