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Call Center Services
Fiserv
Terri Gillespie
Vice President
Strategic Business Development
Other Services Offered
  • Automotive Services
  • Call Center Services
  • Collection Services
  • Credit Application Processing
  • Customer Payment Services
  • Electronic Statement Presentment
  • Loan Origination Systems
  • Loan Servicing
  • Remarketing Services
455 South Gulph Road
Suite 125
King of Prussia, PA 19406-3151
Phone: (610) 962-8764
Fax: (610) 337-7206
Fiserv is focused on delivering an optimal lending experience. End-to-end Lending Solutions from Fiserv manage the complete lending cycle—from inception through payoff. Fiserv supports a diverse array of loan products with our comprehensive loan origination systems and single-platform loan servicing solution with integrated default capabilities. Fiserv solutions are available as licensed software, hosted services and a wide array of outsourced services. Our combination of lending services and comprehensive technology addresses virtually every part of the loan process for mortgage, consumer, business and automotive lenders.
Fortegra
7 Star Partner
Joe McCaw
Executive Vice President and President of Payment Protection
Other Services Offered
  • Automotive Services
  • Call Center Services
  • Debt Protection
  • Insurance
  • Insurance Tracking
  • Motor Club
  • Vehicle Service Contracts
  • Vehicle Protection Programs
10151 Deerwood Park Blvd
Building 100, Suite 500
Jacksonville, FL 32256
Phone: (904) 638-7501
Toll Free: (866) 961-9529 x7501
Fax: (904) 638-7510
Company Descripton Company Descripton Fortegra delivers endless possibilities to AFSA members under its LOTS, UMC and CCC brands. Let us take the unexpected spikes out of life for you and your customers’. Fortegra is the leader in providing credit insurance, motor clubs, warranty products and extended service plans to the installment lending industry.
Protocol Recovery Services, Inc.
Richard Cerny
President
Other Services Offered
  • Call Center Services
  • Collection Services
655 Molly Lane
Suite 120
Woodstock, GA 30189
Phone: (770) 425-8865 x3001

Company Descripton Protocol performs professional and compliant collections of delinquent consumer second commercial accounts. Such accounts include: installment loans, bank card, mortgage, and auto. Protocol is nationally licensed, fully insured, SAS70, ISO, and PCI certified. Protocol is also WBENC (Women’s Business Enterprise National Council) certified.
SWBC
Craig Carson
Executive Vice President
Sales and Marketing
Large Bank Holding & Mtg. Co.

Email: ccarson@swbc.com
Website: www.swbc.com
Other Services Offered
  • Call Center Services
  • Insurance
  • Insurance Tracking
  • Risk Management
  • Vehicle Protection Programs
9311 San Pedro Avenue
Suite 600
San Antonio, TX 78216-4459
Phone: (210) 376-6200
Toll Free: (949) 933-6900
Fax: (210) 525-9938
Mobile: (949) 933-6900
Company Descripton Headquartered in San Antonio, SWBC is a diversified financial services company providing a wide range of insurance, mortgage, and investment services to financial institutions, businesses, and individuals. With offices across the country, SWBC is committed to providing quality products, outstanding service, and customized solutions in all 50 states. For more information, please visit SWBC’s website at www.swbc.com.
Xerox
3 Star Partner
Tracy Powell
Assistant Vice President
Financial Services Group
Other Services Offered
  • Call Center Services
  • Collection Services
  • Document Imaging Services
  • Loan Servicing
2277 East 220th Street
Long Beach, CA 90810
Phone: (803) 684-7303

Company Descripton Company Descripton

Automotive Lending SolutionsAs the engine behind major auto lenders for over 25 years, Xerox fuels success with innovative, integrated, end-to-end services that improve the auto loan lifecycle. Our talent, technology and back-office customer support centers drive business value for many of the top lending institutions in the auto finance industry.

 

Our end-to-end service offerings will help you attract and service customers while growing the value of your business by providing support for these activities:

        Driving costs out of back-office processes

        Improving the quality of the customer experience

        Increasing security and scalability

        Leveraging innovative technology and systems

        Increasing dollars collected

        Maximizing productivity and efficiency across the lending lifecycle

 
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