Press & Media Statements

Working closely with the Federal and State Government Affairs Departments, AFSA's Communications Department responds to and proactively works with news outlets seeking to cover the consumer credit industry. 

AFSA is pleased to assist the media with interviews, quotes, background information and story development regarding any of the business lines the association represents. Media inquiries can be directed to:

Jack Ferry      Dan Bucherer 
Vice President, Communications     Manager, Communications
+1 (202) 776-7308      +1 (202) 466-8613

AFSA Statement on CFPB Arbitration Study

“The Consumer Financial Protection Bureau (CFPB) criticizes arbitration agreements because they limit class actions. Yet arbitration offers consumers a quicker resolution than class actions, which can be stuck in the court system for years.

Many, if not most, consumer finance arbitration agreements limit a consumer’s out-of-pocket costs to initiate arbitration, making it a cost-effective solution for consumers.”


Based in Washington, D.C., AFSA ( is the national trade association for the consumer credit industry, protecting access to credit and consumer choice. Its 350 members include consumer and commercial finance companies, auto finance/leasing companies, mortgage lenders, credit card issuers, industrial banks and industry partners.

Media Contacts:
Dan Bucherer
Manager, Communications