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Universal Training
Mary Carolan
Senior Vice President
Other Services Offered
  • Consultants
  • Human Resources
  • Training and Development
736 N. Western Avenue
Suite 323
Lake Forest, IL 60045
Phone: (847) 235-2170
Made-to-order training in branch operations, supervisory skills, management skills, hiring and selection skills, and selling skills. Methods include web-based training, classroom training, video, and blended learning solutions. We create Human Resources policy/procedure manuals, in print or on-line formats. Specialty topics also include basic through advanced collection skills, customer service, and coaching skills. We can train your trainers or provide skilled Facilitators throughout the US and internationally. We consult on training strategy and delivery, as well as help create training job descriptions and interviewing guides.
 
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